Terms and Conditions
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Refund and Deferal Policies
The client shall be entitled to claim a refund or deferral (rescheduling) in the following cases:
A full refund will be provided on the actual cost of the course (after deducting 10% as administrative fees). A will be provided up to 48 hours prior to the course start date. Cancellations received less than 48 hours before the course, are not entitled to a refund.
In the event that a new client registers with the freezing option (postponing the start date), a full refund is possible within 14 days of payment (provided that they did not attend a placement test or started training). The freezing option is available for a maximum period of six months'.
Clients are not entitled to a refund after the periods mentioned above.
Refunds are processed within two weeks maximum, after contacting us.
The client bears all international transfer costs paid to process the refund. It should be noted that it is not possible to assign course enrollments to others (siblings or relatives / freeze during courses / attend only basic classes without the clubs).